Privacy Policy

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 Privacy Policy — Wilderlands

Studio: Moonlit Rose

Game: Wilderlands

Effective Date: June 9, 2026

Last Updated: June 9, 2026

1. Introduction

Moonlit Rose (“we,” “us,” or “our”) develops and publishes Wilderlands, a multiplayer game. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you play Wilderlands or interact with our services.

By playing Wilderlands, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the game.

2. Contact Information

For all data protection, privacy, or personal information inquiries, please contact us at:

Moonlit Rose — Data Protection Inquiries

Email: [email protected]

Website: www.moonlitrose.com/privacy

We aim to respond to all privacy-related requests within 30 days.

3. Information We Collect

3.1 Information You Provide Directly

• Account Information: Username, display name, email address, and password when you create an account directly with Moonlit Rose.

• Communications: Messages you send to our support team, feedback forms, or community channels.

3.2 Information Collected Automatically During Gameplay

• Gameplay Data: In-game actions, progress, achievements, scores, session length, and character or item interactions.

• Multiplayer Data: Interactions with other players, in-game chat messages (where applicable), team/party composition, and match history.

• Technical Data: Device type, operating system, hardware specifications, IP address, crash logs, and diagnostic data.

• Log Data: Timestamps of logins, session durations, and in-game events.

3.3 Information from Third-Party Platforms

If you access Wilderlands through a third-party platform (such as a digital storefronts or console networks), we may receive certain account identifiers or profile data as permitted by that platform and your privacy settings on that platform. We encourage you to review the privacy policies of any third-party platform you use to access our game, as those platforms have their own data practices that are governed by their own policies and are independent of Moonlit Rose.

4. How We Use Your Information

We use the information we collect to:

• Operate and deliver the game: Authenticate accounts, enable multiplayer features, synchronize game saves, and maintain leaderboards.

• Improve the game: Analyze gameplay data to fix bugs, balance game mechanics, and develop new content.

• Provide customer support: Investigate and resolve technical issues, account problems, or player reports.

• Enforce community standards: Detect and act on cheating, harassment, or other violations of our Terms of Service.

• Communicate with you: Send service announcements, security alerts, or responses to your support requests. We do not send unsolicited marketing emails without your opt-in consent.

• Comply with legal obligations: Respond to lawful requests from government authorities or meet regulatory requirements.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We work with third-party vendors (e.g., cloud hosting, analytics, anti-cheat services) who process data on our behalf under strict confidentiality obligations and only as needed to perform their services.

• Multiplayer Features: Your username and in-game status (e.g., online/offline, current activity) are visible to other players as part of the core multiplayer experience.

• Legal Requirements: We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Moonlit Rose, our players, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity. We will notify you of any such change.

We do not share your information with unaffiliated third parties for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the game and our services. Specifically:

• Account data is retained for the lifetime of your account plus up to 90 days after deletion to allow for account recovery requests.

• Gameplay and session data is retained for up to 2 years to support game balancing, anti-cheat investigations, and service improvements.

• Support communications are retained for up to 3 years to maintain records of resolved issues.

• Legal hold: If data is subject to a legal obligation or dispute, it may be retained longer as required by law.

After the applicable retention period, data is securely deleted or anonymized.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that inaccurate or incomplete data be corrected.

• Deletion: Request the deletion of your personal data. You may also delete your account directly through the in-game settings menu or by contacting us at [email protected].

• Restriction: Request that we limit the processing of your data in certain circumstances.

• Portability: Request a machine-readable copy of data you have provided to us.

• Objection: Object to our processing of your data where we rely on legitimate interests.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

Deleting Your Account

You can request full account deletion at any time by:

1. Navigating to Settings > Account > Delete Account in-game, or

2. Emailing [email protected] with subject line: “Account Deletion Request.”

Upon deletion, your personal data will be removed from our active systems within 30 days, subject to our retention obligations described in Section 6.

8. Children’s Privacy

Wilderlands is not directed at children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us at [email protected] and we will delete that information promptly.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage and transmission, access controls, and regular security reviews.

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. Where required by law, we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your data when it is transferred internationally.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via an in-game notification or email (where we have your address) and update the “Last Updated” date at the top of this document. Continued use of Wilderlands after the updated policy takes effect constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:

Moonlit Rose

Email: [email protected]

Website: www.moonlitrose.com/privacy

This Privacy Policy applies solely to Moonlit Rose’s data practices for Wilderlands. It does not describe the data practices of any third-party platform through which you may access the game. Please refer to those platforms’ own privacy policies for information about their data handling.